DREAM CHASER - TERMS & CONDITIONS (European Waterways)
1. HOW TO BOOK
Please telephone, fax, email or write to European Waterways Ltd (“the Company”) at the address shown on this web-site
The tour leader of a charter or other group must complete and sign the Booking Form attached to this insert. Each member of any such group shall be deemed to be a Passenger as herein defined and shall be bound by the signature of the tour leader. Any Passenger signing as tour leader on behalf of a charter or other group warrents that he/she is authorised so to do. Once this has been forwarded and accepted by the Company together with the payment of the fare due, a contract exists between such Passenger (hereinafter “the Passenger”) and the Company. Under this contract the Passenger confirms that he/she has read, understands and agrees to the terms and conditions below (the “Terms and Conditions”)
RATES: The rates shown in UK £ Sterling, are for a seven night seven-berth charter and are subject to change without notice.
Low Season: April, May, June, September, October : £1,500
High Season: July, August : £2,000
Travel insurance to cover trip cancellation, health and baggage is strongly recommended for all passengers
5. DEPOSIT AND FINAL PAYMENT
An initial deposit of 20% of the charter cost is payable at the time of booking with the Booking Form attached hereto duly signed. The balance of the charter fee together with a refundable security deposit of £750 is payable 28 days prior to departure.
6. CANCELLATIONS AND REFUNDS
Cancellations must be made in writing to the Company and are effective only upon receipt by the Company at its address.
The following cancellation fees apply based on the date when the Company receives written notice of cancellation.
a) charter deposits are non refundable
b) less than 28 days prior to departure no refund will be given
No refunds will be given in the event of interruption or cancellation of the cruise by the Passenger after the start of travel
7. ALTERATIONS BY THE PASSENGER
Any date change by the passenger subsequent to booking will incur an amendment charge of £100.
8. LIMITS OF RESPONSIBILITY OF THE COMPANY
The Passenger understands and agrees that the Company is not liable or responsible for the following:
a) any personal injury, death, property damage or loss occasioned by theft, vandalism, fire, water, weather conditions, explosion, or any cause whatsoever, whether foreseeable or unforeseeable, or for any loss of whatever kind or nature arising out of or in connection with the acts or omissions, whether foreseeable or unforeseeable or any loss of any kind or nature arising out of or in connection with the acts or omissions whether negligent or intended of any third party, regardless of the relationship, if any, between such third party and the Passenger, or the Company; and
b) any event that is beyond the control of the Company, including but not limited to Acts of God, strikes, lockouts, work stoppages, riots, floods, government acts, terrorism, criminal activity, Passenger illness, engine breakdown or vessel damage; and
c) any additional expenses incurred by the Passenger as a result of any delay or failure of and/or by any Operator or contractor of any services connected with the specific booking; and
d) any loss sustained by the Passenger as a result of any cancellation, delay, advancement or postponement of any tour by any Operator or any service provider such as steamship company, airline, railroad, vehicle rental company, hotel or similar or their agent
9. RESERVATION OF RIGHTS
The Company reserves the right to substitute or provide another vessel.
10. UNDERTAKINGS OF PASSENGER
The Passenger expressly agrees to the following:
a) that he/she is in good general health
b) that he/she shall indemnify and hold harmless the Company, its employees, agents, representatives and assigns against any and all liabilities, costs and expenses (including legal fees and costs of litigation) which may be incurred in connection with any claims, suits or any cause of action brought by him/her against any third party, or by any third party against him/her, his/her heirs, representatives or assigns regarding injury or loss to person or property sustained by him/her or such third party, directly or indirectly, arising out of activities, acts or omissions, no matter how caused or created, that occur during the course of a cruise tour.
11. CREDIT CARD POLICY
By authorizing and making payment by credit card for cruise holidays hereunder and by signing the Booking Form attached hereto the Passenger expressly agrees to waive his/her rights under any relevant cardholder agreement or applicable law to subsequently cancel or suspend any such credit card transaction.
The Passenger further expressly authorises the Company to present this documentation to the bank or credit card issuer as evidence of acceptance by said Passenger that such credit card transaction is final and not subject to refund, reduction, cancellation or revocation, except as specifically provided in these Terms and Conditions. The company reserves the right to charge final payment to the credit card in the event that the cardholder is unobtained on the due date.
12. GENERAL PROVISIONS
These Terms and Conditions supersede and cancel all prior communications and agreements, whether written or oral express or implied. Any inquiries, claims or general complaints by the Passenger relating to the service provided by the Company must be submitted in writing to the Company within thirty (30) days of the completion of the cruise, and must contain detailed and evidentiary information
13. GOVERNING LAW AND RESPONSIBILITY
All contracts incorporating these Terms and Conditions shall be governed by English Law.